1. Introduction:
AiPal ("we," "our," or "us") values your privacy and is dedicated to protecting any information we learn about you or collect from you. AiPal and its affiliates' websites (collectively, the "Site"), as well as their products and services, (collectively, the "Services"), are all covered by the practices outlined in this privacy statement.
2. Personal Information:
We collect personal information, such as name, phone number, and email, when you add AiPal to WhatsApp, purchase products or services, or use our services.
We may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.
We may obtain certain information regarding your visit, use, or interactions ("Technical Information") when you access, use, or interact with the Services.
Information about your device, including its model, operating system, and browser. Depending on the type of device you use and its settings, information may be collected.
3. Log Data:
Information that your browser voluntarily sends each time you use the Site. Your Internet Protocol address, browser type, settings, the time and date of your request, send input to AiPal, and your interactions with the Site are all included in the log data.
4. Usage Data:
We may automatically gather information about how you use the Services, including the features you use, the content you view or interact with, the dates and times of your access, the user agent and version you are using, the type of computer or mobile device you are using, your connection type, and your IP address.
5. Cookies:
We use cookies to provide and improve our services, enhance your browsing experience on our website.
A cookie is a small text file that is stored on your device when you visit a website. Cookies allow us to recognize your device and track your preferences and activities on our website.
We use cookies only for the following purpose:
• Analytics: We use cookies to collect information about how you use our website, such as the pages you visit and the links you click. We use this information to improve our services and provide you with a better browsing experience.
You can manage or disable cookies at any time by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
We may also use third-party cookies and similar technologies, such as web beacons and pixels, to collect information about your browsing activities across third-party websites and services. We use this information to provide you with personalized advertisements and improve our services. Please note that we do not control the use of third-party cookies and similar technologies, and their use is subject to the privacy policies of third-party providers.
6. Do Not Track:
We do not currently respond to "Do Not Track" signals sent by your browser or other mechanisms that indicate your preference regarding the collection of your Personal Information and Non-Personal Information. We may, however, update our practices in response to such signals or other mechanisms in the future.
Third-party websites or services that are accessed through our services may also collect your Personal Information and Non-Personal Information and may have their own policies regarding "Do Not Track" signals. We do not control such third-party websites or services and are not responsible for their privacy practices.
7. Use of Information:
We may use the information that we collect from you for the following purposes:
• To provide and improve our services: We may use your information to provide and improve our services, personalize your experience, and respond to your inquiries and requests.
• To process transactions: We may use your information to process payments and transactions and to communicate with you regarding your purchases and subscriptions.
• To send promotional communications: We may use your information to send you promotional communications about our products and services, special offers, and other information that may be of interest to you. You can opt out of receiving promotional communications at any time by following the instructions in the communication.
• To conduct research and analytics: We may use your information to conduct research and analytics, such as analyzing usage trends and patterns and measuring the effectiveness of our marketing campaigns.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, and property, and those of our customers and others.
• For other purposes: We may use your information for other purposes that are not incompatible with the purposes listed above or for which we obtain your consent.
We may share your information with third-party service providers and partners who assist us in providing our services and improving our business operations. These third-party providers and partners are required to maintain the confidentiality and security of your information and are prohibited from using your information for any other purpose.
We may also disclose your information if we believe that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, privacy, safety, and property, and those of our customers and others.
8. California Privacy Rights:
Under California Civil Code Section 1798.83 (also known as the "Shine the Light" law), California residents have the right to request and obtain information about our disclosure of their personal information to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us using the contact information provided below.
Additionally, under the California Consumer Privacy Act (CCPA), California residents have the right to request that we disclose certain information to them about our collection, use, and disclosure of their personal information over the past 12 months. California residents also have the right to request that we delete their personal information, subject to certain exceptions. To exercise these rights, please contact us using the contact information provided below.
We will not discriminate against you for exercising your rights under the CCPA, including by denying you services, charging you a different price, or providing you with a different level or quality of services.
Please note that we may need to verify your identity before fulfilling certain requests under the CCPA. We may also require additional information to process your requests, such as your contact information and the specific information that you are requesting.
9. Security Measures:
We take reasonable and appropriate measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. We use a variety of security measures, including administrative, technical, and physical safeguards, to protect your Personal Information.
We use encryption and other technologies to secure your Personal Information during transmission and storage. We also regularly monitor and update our security measures to keep pace with technological advancements and industry standards.
Despite our efforts to protect your Personal Information, no security measure is completely foolproof. We cannot guarantee the security of your Personal Information, and we are not responsible for any unauthorized access to or disclosure of your Personal Information that is beyond our control.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at hello@getaipal.com
10. Data Retention:
We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations. We may retain your Personal Information for a longer period if retention is necessary to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
If you wish to request the deletion of your Personal Information, please contact us at hello@getaipal.com. We will delete your Personal Information as soon as reasonably possible unless retention of such information is necessary to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
We may retain aggregated, de-identified, or anonymous data that does not identify you for any purpose, including research and analytics, product development, and marketing.
Please note that if you request the deletion of your Personal Information, we may not be able to provide you with our services, and we may not be able to delete your Personal Information immediately from our backup systems and archives.
11. Policy Changes:
We reserve the right to modify or update this Privacy Policy from time to time without prior notice to you. We will post any changes to this Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically for any changes or updates.
Your continued use of our services after any modifications or updates to this Privacy Policy constitutes your acceptance of such modifications or updates. If you do not agree to any modifications or updates to this Privacy Policy, you should immediately stop using our services and request the deletion of your Personal Information as described in this Privacy Policy.
By using our services, you acknowledge and agree to this "Policy Changes" clause and our Privacy Policy.
12. Children:
Our services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not provide us with any Personal Information.
If you are a parent or guardian and become aware that your child under the age of 13 has provided us with Personal Information without your consent, please contact us at hello@getaipal.com and we will take steps to delete such information from our systems.
By using our services, you represent and warrant that you are at least 13 years of age or older. If you are between the ages of 13 and 18, you may use our services only with the consent and supervision of a parent or legal guardian.
We encourage parents and legal guardians to monitor their children's use of our services and to help enforce this Privacy Policy by instructing their children never to provide Personal Information through our services without their permission.
13. International Data Transfers:
We may transfer your personal information to other countries, including countries outside the United States. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.
14. Contact Information:
If you have any questions or concerns about our Privacy Policy, please contact us at hello@getaipal.com
